Privacy Policy

Last updated: August 9, 2026

AURA operates this website and online store. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, or place an order.

Information We Collect

Depending on how you use our Services, we may collect:

Your name, email address, phone number, billing and shipping address

Payment and transaction information

Account information and preferences

Order, return, exchange, and purchase history

Messages and communications with us

Device, browser, IP address, and website usage information

Information collected through cookies and similar technologies

How We Use Your Information

We may use your information to:

Process and deliver your orders and payments

Provide customer support

Manage returns and exchanges

Improve our website and services

Personalize your shopping experience

Send marketing communications, where permitted

Prevent fraud and protect the security of our Services

Comply with legal obligations

Sharing Your Information

We may share personal information with Shopify, payment providers, shipping and fulfillment partners, IT and analytics providers, customer support services, marketing partners, and other service providers who help us operate our business.

We may also disclose information when required by law or when necessary to protect our rights, customers, or Services.

Shopify

Our store is powered by Shopify. Shopify processes personal information to provide and improve its services. Your information may be processed in countries outside your place of residence.

For more information, please review the Shopify Privacy Policy and Shopify Privacy Portal.

Cookies and Third-Party Links

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide personalized content or advertising.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or security of those websites.

Your Rights

Depending on where you live, you may have the right to:

Access your personal information

Request correction or deletion of your information

Request a copy of your information

Object to or restrict certain processing

Withdraw consent where applicable

Opt out of marketing communications

If you are located in the UK or European Economic Area, additional rights may apply under applicable data protection laws.

To exercise your rights, please contact us using the details below.

Data Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence. Where required by law, we use appropriate safeguards for international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, together with an updated date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support.auracarseu@gmail.com.
Address: Stauffenbergallee 2, 56410, Germany

For applicable data protection laws, AURA is the data controller of your personal information.